JOINT FORUM OF EXECUTIVE AND NON – EXECUTIVE

ASSOCIATIONS AND UNINONS IN BSNL

WEST BENGAL CIRCLE  KOLKATA

 

No.      JF/Mobile Service/2006                                                                                 Date :30.08.2006

 

To

Sri Rakesh Agrawal,

Chief General Manager,

Bharat Sanchar Nigam Limited,

West Bengal Telecom Circle,

Kolkata-700 001.

 

            Subject:- Demand for restoration of steady mobile service.

 

Sir,

            It is a matter of serious concern and anxiety that sudden interruption in the mobile service has been continuing for about a week affecting the service in the entire Eastern and North Eastern India. Futile attempts of the customers for SIM activation and prepaid recharge   are frustrating them a substantial portion of whom are being compelled to switch over to other private operators. There is also a huge drop in the sale of SIM and Recharge Coupons causing to suffer loss of revenue as well as reputation of the BSNL to a great extent.

 

          Considering the degree of damage you will also appreciate that the positive apprehension of sabotage can not be denied. Naturally it will be in the fitness of the things to set up a probe into the matter under an  impartial , capable and independent team to find out how such a massive interruption in the service took place , who is actually responsible and to set an examplary punishment for the culprit.

 

          We the entire workforce of the Circle including the officers demand immediate restoration of the steady and uninterrupted mobile service in the interest BSNL as well as its customers and to devise technological protective measure to avoid such damage in future. Otherwise we shall have no option but to organize the well-wishers and customers in our struggle against any motivated damage to BSNL.

 

          Thanking You,

 

Yours faithfully,

 

 

 

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